Help Centre

Find everything you want to know about the innovative and versatile DX Reader. For more information on the DX Reader, visit our Help Desk section and send us your query. Your query will be answered at the earliest.

DX Reader FAQs General FAQs

With the DX Reader you can :

• Have instant access to content, with the advantage of sophisticated digital tools that you can exploit to personalise your reading experience.
• Bookmark pages, highlight text, flip through content effortlessly and search for key sections or chapters in the book.
• View, illustrations, charts, animated graphics; take interactive quizzes; listen to audio clips and more with this versatile Reader.
• Create your own Research Book, and add pages or chapters to it from your subscribed books.
• The offline DX Reader has the added feature of font sizing that allows you to adjust the font size of the displayed text to suit your reading preferences.

Yes. Comments, footnotes or explanations can be added for select paragraphs or sections of a book and browsed, edited or deleted at convenience. You can also highlight text, and edit or remove them when appropriate. Click here to read more about the DX Reader format.

To safe-guard copyrights, publishers may formulate their own print policies and guidelines on facilitating print accessibility. So print permissions are likely to differ from book to book and publisher to publisher. However you can print content from all the books that are available for ePrint. For more information refer to the ePrint FAQs

DX Reader eBooks on our eBookstore can be accessed and read in two ways: online in the DX Reader or offline in the DX Portable.

The online DX Reader has been optimized for online reading and is not currently available for download.

The offline DX Reader (DX Portable) provides the feasible option of reading your subscribed/purchased DX Reader eBooks offline. Before you download your eBook, you will need to download, install and activate the DX Portable. For more information read the DX Portable FAQs.

You may have some kind of a pop-up blocker program installed on your browser like Pop-Up Stopper from Panicware (www.panicware.com), AdSubtract from Intermute (www.adsubtract.com) or the free Google toolbar (http://toolbar.google.com/) to name a few. These programs stop browser pop-ups that automatically appear on the screen without requiring an action on your part (e.g. a mouse click).

When you try to open a book in the DX Reader, the 'Opening DX Reader..,' pop-up appears before the actual Reader opens. This pop-up is used by our site to send your request to the DX Reader server. This is why, if you have the pop-up blocker enabled, the attempt to open the Reader is prematurely stopped.

If you have the Google Toolbar's pop-up blocker enabled on your browser then you can fix the problem in any of the following ways:

A. Add our site to the your pop-up blocker's 'whitelist'

• Open our website in your browser.
• Click the pop-up blocker button to add the site to your 'whitelist'.

The pop-up blocker will turn itself off when you visit this site.

B. Disable the pop-up blocker

• Open the Toolbar Options window.
• Clear the checkbox next to pop-up blocker in the Accessories section.

For more information on the Google Toolbar’s pop-up blocker feature, you may visit http://toolbar.google.com/popup_help.html.

DX Reader does not open in Windows XP, SP2, because pop-ups are blocked. How do I enable pop-ups in XP?

When you install SP2, the Pop-up Blocker is turned on in Internet Explorer and set to the medium setting, which means it will block most automatic pop-ups. The default settings for the pop-up blocker allow you to see pop-ups that are opened when you click a link or button on a Web site.

When you click to launch the DX Reader, the Pop-up Blocker will also play a sound and show the Information Bar that the pop-up is blocked. You can adjust these settings so that Pop-up Blocker works the way you want it to.

To change Pop-up Blocker settings

1. Open Internet Explorer.
2. On the Tools menu, point to Pop-up Blocker, and then click Pop-up Blocker Settings as in Fig 1.

Fig1: Pop-up Blocker Settings window

3. If you want to view all pop-ups, then click on Turn Off Pop-up Blocker.
4. To allow only a particular site to display pop-ups, click on the Information Bar when it notifies you that a pop-up has been blocked as in Fig 2. Then click on Always Allow Pop-ups From This Site…. Then close the pop-up window and click on the link again. This will launch the DX Reader.

Fig 2: Pop-up Information Bar

NOTE: To avoid further inconvenience, you are requested to turn off the pop-up blocker.

For further help or assistance, please send a mail to helpdesk@dpsl.net

My computer is running Win XP with Service Pack 2 and the inbuilt pop-up blocker has been disabled, inspite of this I still cannot open the DX Reader?

Please check if you have the Google tool bar is installed on your machine. You will need to disable the pop-up blocker of the Google tool bar.

To do this, press and hold the 'Ctrl' key and click on the 'Read Online' link to open the DX Reader.

When I use a Mozilla Firefox 1.0 browser, the DXReader does not start up? Is the DX Reader compatible with Mozilla Firefox 1.0?

The DX Reader is compatible with Mozilla Firefox 1.0 browser. Please check the cookie settings of your browser. Cookies must be enabled in your Firefox browser so that you can view the book in DX Reader.

Please Note : The DX Reader has a comprehensive help resource which is an invaluable aid while browsing online. To resolve any doubts, kindly refer to the ‘Help’ section in the DX Reader.